Prudential Singapore and Thomson Medical Centre (TMC) have signed a partnership agreement to enhance the healthcare experience for customers.
From Apr 1, 2025 onwards, Prudential Singapore ’s Integrated Shield Plan (IP) customers will have access to more specialist doctors from TMC. This partnership adds about 100 accredited medical specialists from Thomson Medical Centre’s fast-expanding pool of experts to Prudential’s hospital-led partnership programme, PRUPanel Connect (PPC).
With the inclusion of TMC, Prudential customers can choose from a broader selection of over 1,700 panel specialists across more than 30 specialties, including obstetrics, gynaecology, paediatrics, orthopaedics, general surgery, urology, oncology, and ophthalmology.
Customers can enjoy greater convenience and seamless access to a full suite of healthcare services and receive trusted financial advisory at TMC. Prudential’s on-site concierge team can support customers with queries on its Integrated Shield Plan (IP) from Monday to Friday, 9am to 5.30pm.
Prudential’s financial representatives are also physically present at TMC to provide personalised financial advisory services.
Under Prudential’s PPC programme, customers with IP supplementary plans (IP riders), PRUExtra Premier CoPay, PRUExtra Preferred CoPay and PRUExtra Premier, can enjoy greater ease when they make use of Thomson Medical’s healthcare services.
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They can benefit from the PPC programme’s exclusive value-added services such as an enhanced electronic Letter of Guarantee (eLOG) of up to $30,000 which means they do not have to pay a deposit at admission. They will also enjoy expedited booking for specialist appointments within three working days on a best-effort basis.
Dr Sidharth Kachroo, chief health officer, Prudential Singapore, says: “Our partnership with Thomson Medical Centre is a valuable addition to Prudential’s network of medical specialists to meet the growing demand for healthcare services driven by an ageing population and increasing incidence of chronic illnesses. This collaboration is another step forward in Prudential’s commitment to making healthcare more accessible, delivering a seamless experience, and providing better value to our customers.”
Lee Suen Ming, CEO, Thomson Medical Singapore, says: “We are thrilled to partner with Prudential Singapore to empower women, children and families with unparalleled medical expertise. Thomson Medical has grown our medical expertise well beyond obstetrics, gynaecology and paediatrics to include orthopaedics, general surgery, urology, oncology, and ophthalmology. Our partnership with Prudential provides patients with access to a full spectrum of medical specialties that support the family’s health journey. We look forward to partnering with Prudential to better empower their community and support future generations of women and their families.”
