Singtel shares close higher despite ongoing landline service disruption

Jovi HoTue, Oct 08, 2024 • 05:28 PM GMT+08 • 1 min read

Singtel shares close higher despite ongoing landline service disruption

Singtel shares closed 1 cent higher, or 0.32% up, at $3.18 on Oct 8 despite an ongoing outage of its landline services in Singapore. Photo: Singtel

Singtel shares closed 1 cent higher, or 0.32% up, at $3.18 on Oct 8 despite an ongoing outage of its landline services in Singapore.

Users first began reporting issues with Singtel’s landline phone service at around 2pm, according to service outage website Downdetector. The number of reports reached a peak of around 2,700 at 3.20pm, and moderated to around 300 reports at 5pm.

Singtel said in a Facebook post at 5.07pm that its engineers had isolated the problem affecting fixed voice services. “Recovery measures are being rapidly deployed and services are progressively being restored. We apologise for the inconvenience caused and thank you for your patience.”

The outage affected emergency hotlines operated by the police and Singapore Civil Defence Force, along with the customer hotlines of Singapore’s three local banks.

DBS said in a Facebook update at 4.50pm that certain NETS transactions may also be affected, such as QR, credit and debit, and NETS card transactions.