StarHub has launched ScamSafe, a mobile app that automatically blocks known scam calls and filters suspicious SMS messages before they appear. Users can also set up keyword filters for SMS, check unknown numbers against a constantly updated scam database, and report scams to help protect others.
Singapore users who sign up before December 31 will receive a free six-month trial. Afterward, the app will cost $2.99 a month for StarHub customers and $4.99 for non-subscribers, with no contract required.
The roll-out comes amid a surge in scam cases. In 2024, Singapore logged 51,501 scams involving more than $1.1 billion in losses. In May 2025 alone, $16.9 million was lost to scams in which callers impersonating government officials accused victims of being involved in crimes such as money laundering.
ScamSafe is the latest addition to SafeHub+, StarHub’s growing suite of cybersecurity tools. The telco said it will introduce more tools and services throughout 2025, expanding SafeHub+ into a broader ecosystem of simple, user-friendly solutions for online safety.
The app was developed with Taiwan-based Gogolook, a provider of AI-powered anti-scam and fintech solutions. Its tools are built on a global database of scam data spanning phone numbers, websites, cryptocurrency wallet addresses, and other digital threat indicators.
Gogolook is a founding member of Global Anti-Scam Alliance (GASA). It is working with law enforcement and public institutions including Taiwan’s National Police Agency, the Royal Thai Police, the Philippines’ Cybercrime Investigation and Coordinating Center, local governments in Fukuoka and Shibuya, as well as the Royal Malaysia Police, in efforts to create a “scam-free environment.”
