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The move enabled Make-A-Wish to streamline and automate core financial processes such as budgeting, reporting, and month-end close. The non-profit also integrated NetSuite with its new customer relationship management system to support its new Wish & Volunteer Center, which will automate its wish referral process. Additionally, it is using NetSuite to support its new Intercompany Journal Process to reduce laborious data entry by enabling the automated distribution of funds to its chapters.
“Before NetSuite, we had 59 separate financial systems, and managing this complex web of disparate technologies was extremely time-consuming. By centralising our entire business on NetSuite, Make-A-Wish can refocus valuable time and resources on our organisation’s mission to transform the lives of children with critical illnesses by delivering hope, one wish at a time,” says Richard K. Davis, president and CEO of Make-A-Wish America.
Photo: Oracle NetSuite