NCS will invest $130 million over three years to help drive artificial intelligence (AI) transformation across Asia Pacific.
“The investment we are making over the next three years and our blueprint anchored by three pillars – Intelligentisation, Internationalisation and Inspiration – will better enable our people and clients to create new business outcomes and build a resilient, innovative future with AI,” says NCS CEO Ng Kuo Pin at the company’s Impact Forum today.
The move aligns with Singapore’s broader push to institutionalise the use of AI in business. According to last year’s Singapore Digital Economy Report, AI adoption among large enterprises rose from 17% in 2018 to 44% in 2023, while uptake among SMEs increased marginally from 3.5% to 4.2%.
“We must double down on our efforts to help companies, especially smaller firms, benefit from AI. Through system integrators such as NCS, companies can deploy AI more efficiently and effectively, and in time to come, develop the capabilities to scale their own AI solutions,” says Deputy Prime Minister Gan Kim Yong at the same event.
As part of the investment, NCS launched Sunshine.AI, a suite of AI tools and accelerators to speed up AI adoption across delivery and operations.
NCS Sunshine suite of tools includes:
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- Sunshine.Coder, an AI coding assistant that supports language conversion, test generation, and code analysis
- Sunshine.Operations, an AIOps platform designed to automate incident triage, system log analysis, and operational task flows
- Sunshine.Productivity, a suite of tools that enhance day-to-day tasks such as summarisation, content retrieval, and secure document handling.
Meanwhile, NCS’ accelerators comprise proprietary frameworks, code libraries, and deployment toolkits that mirror human cognitive functions, such as perception, reasoning, decision-making, and action.
Sunshine.AI supports the company’s “intelligentisation” pillar, described as a structured, holistic approach to embedding intelligence across business processes, government workflows and human experiences. This means designing AI as a core component of decision-making, service delivery and operations.
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“Intelligentisation means treating AI as part of the enterprise's core nervous system, engineered with the same rigour, trust, and responsiveness demanded of mission-critical infrastructure," says Ng.
HTX (Home Team Science and Technology Agency) is among the organisations embarking on an intelligentisation journey. It has signed a five-year Master Agreement with NCS to architect its foundational data core, enabling the integration of AI capabilities, adoption of quantum-safe technologies and scaling of robotics solutions. The partnership will streamline data across Home Team agencies and embed next-generation intelligence into systems to improve operational effectiveness.
“This partnership with NCS is well-aligned with our ongoing AI movement, which aims to create an AI-enabled Home Team that can respond faster, operate more effectively, and better fulfil their goal of making Singapore the safest place on planet Earth,” says HTX’s CEO Chan Tsan.
NCS is also working with Singtel Group to embed AI as a core capability across the telco’s business operations. As Singtel’s AI implementation arm, NCS will deliver solutions using its Sunshine.AI suite, along with generative and agentic AI assets and accelerators.
The two companies will collaborate to identify and realise high-impact AI opportunities—optimising customer value management through personalisation, streamlining operations, and building autonomous networks—on a foundation designed for scalable AI adoption.
AI alliances
As the global AI landscape fragments across technology stacks, governance models and digital ecosystems, cross-border collaboration and strong partnerships have become critical to delivering business value.
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To help organisations navigate this complexity and accelerate innovation, NCS announced six strategic alliances at its Impact Forum. These include Amazon Web Services (AWS), Databricks, Dell Technologies, Google Cloud, Nvidia and Sunline.
With AWS, NCS has signed a multi-year GenAI Strategic Collaboration Agreement (SCA) to enable the rapid deployment of secure generative AI solutions that enhance efficiency, workforce enablement, and customer experience.
This agreement builds on last year’s NCS x AWS GenAI Centre of Excellence for Public Good initiative, supporting public sector agencies in moving from AI prototype to production with the help of 50 NCS GenAI specialists and expertise from the AWS Generative AI Innovation Centre.
NCS is also Databricks’ first partner across Asean, Australia, and Greater China to co-develop services using SAP Databricks solutions and its own domain expertise. It will launch Databricks accelerators for the finance, energy, and utilities sectors to help organisations deploy AI faster while reducing risk and cost. Databricks will support the collaboration by investing in regional talent development and offering technical expertise.
As for Dell, it has trained a significant number of NCS AI engineers and plans to scale this effort with a multimillion-dollar investment. These engineers will focus on managing real-world AI workloads, including agentic and generative AI, turning concepts into scalable, production-ready solutions.
NCS has also joined Google Cloud’s AI Cloud Takeoff programme under Digital Industry Singapore’s Enterprise Compute Initiative. As a certified consulting partner, NCS will support local enterprises in developing AI-driven intellectual property and services to enhance competitiveness and unlock new revenue streams. The two companies have also set up a joint AI and Digital Resilience (AI+DR) Specialist Team to accelerate applied AI adoption.
Besides that, NCS has built three agentic AI solutions on Nvidia AI Enterprise software. The first is NCS KAI Video Search and Summarisation Platform (KAI SnS). It rapidly extracts insights from video sources or live feeds by identifying objects, incidents, and key topics — achieving up to 80 times faster analysis than traditional methods.
The second is NCS Sunshine.Operations, which automates AI operations across data, models, and pipelines to improve deployment speed, scalability, and issue resolution. Finally, NCS AgentCanvas provides a framework for rapidly translating domain knowledge into deployable AI agents.
NCS will also partner with Sunline, a core banking solutions provider in China, to accelerate digital transformation in the banking sector. As Sunline’s regional services partner, NCS will handle local implementation, production support, data migration, and system maintenance.
To ensure its workforce is AI-ready, more than 10,000 NCS employees have completed training programmes, earned industry certifications and gained hands-on implementation experience.
Over 1,000 professionals are certified across major cloud platforms, including AWS, Google, Microsoft and Nvidia, creating a talent base capable of guiding clients through complex transformations, including the modernisation of core banking systems across Asia.
