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OCBC ranks No. 1 for retail banking customer satisfaction in Singapore

Michelle Zhu Published on Mon, Jul 10, 2017 / 11:26 AM GMT+8

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SINGAPORE (July 10): Oversea-Chinese Banking Corporation (OCBC) has topped the rankings for overall customer satisfaction with retail banking, particularly in account activities and fees, according to the inaugural JD Power Singapore Retail Banking Satisfaction released today.

JD Power is a portfolio company of the XIO Group, an alternative investments and private equity firm headquartered in London.

OCBC was followed by Citibank and DBS in the assessment of a total of seven banks included in the study.

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OCBC ranks No. 1 for retail banking customer satisfaction in Singapore