“A technical issue occurred at one of our data centres in Singapore that raised the temperatures in the data centre and impacted some customers’ operations,” an Equinix spokesperson said. “The technical issue has been resolved and we are in contact with impacted customers.”
A “thorough” investigation will take place, Equinix said.
The Monetary Authority of Singapore said it was informed of the matter by the banks on Saturday afternoon.
The latest disruption follows delays experienced by DBS customers last month in processing transactions on one of its payment services. In May, officials imposed higher capital requirements on DBS, Singapore’s largest lender, following glitches with its online services that the regulator called “unacceptable.”