Travellers flying in and out of Johor Bahru now have a new reason to arrive early at the airport. Plaza Premium Group (PPG) has opened the Plaza Premium Lounge at Senai International Airport (JHB), setting a new standard for comfort, convenience and culture-infused experiences in Malaysia’s southern gateway.
This new addition marks the first airport lounge in Senai International Airport. With a capacity of 80 seats, the Plaza Premium Lounge promises an experience that bridges technology, local heritage and personalised service.
Serving both international and domestic passengers, the lounge’s dual accessibility sets it apart from many others, which typically cater to only international travellers.
PPG’s regional general manager for Southeast Asia, Cavin Loh, notes that the lounge’s opening is a milestone for the brand’s return to Johor Bahru. “Plaza Premium Lounge Johor Bahru is more than just a place to wait for your flight,” he says. “It’s a space to experience the best of Johorian hospitality, art and innovation.”
Technology meets culture
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The design and amenities of the lounge reflect PPG’s wider ethos of integrating state-of-the-art amenities with locally driven authenticity. “By seamlessly blending technology with local culture, we are excited to redefine the travel experience for both domestic and international passengers at Senai International Airport,” adds Loh.
Guests are welcomed by self-check-in kiosks that ensure quick and hassle-free access. Once inside, they can browse food and beverage options through a QR code-based ordering system, removing the need to wait in line or navigate physical menus.
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To further personalise the guest experience, the lounge has fully integrated the Smart Traveller app, PPG’s digital platform that allows users to unlock rewards, enjoy a smoother travel journey and gain tailored recommendations.
Adding to the lounge’s tech-forward conveniences is the Lounge To-Go concept, a corner dedicated to takeaway options for travellers with limited time. On offer are a curated selection of meals and beverages, enabling those dashing between flights to enjoy premium refreshments on the move.
Beyond comfort and innovation, what makes Plaza Premium Lounge Johor Bahru stand out is its cultural soul. The lounge embraces its “Proudly Local” concept, offering guests an immersive introduction to Johor’s rich heritage and flavours.
Native delicacies are the stars of the menu, including otak-otak, a spiced fish paste grilled in banana leaves, and the uniquely dry-style Johor laksa, which reimagines the traditional Malaysian dish into something more akin to spaghetti Bolognese. The dish uses yellow noodles coated in a robust, coconut-based gravy enhanced with dried prawns, lemongrass, galangal and a medley of aromatic spices.
The cultural experience extends beyond the dining table. Throughout the lounge, guests will discover artworks by Malaysian artists, all available for purchase. In this way, the lounge doubles as a mini-gallery, inviting travellers to connect with and support local talent.
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Reinventing airport hospitality
With this new launch, PPG is continuing its mission to “Make Travel Better” by providing innovative, human-led airport experiences. Since introducing the world’s first independent airport lounge in 1998, the group has expanded its footprint to over 600 international and domestic airports across 150 countries, serving more than 24 million passengers annually.
The Plaza Premium Lounge at Senai International Airport builds on this legacy by providing a well-rounded and culturally immersive environment that caters to the evolving needs of modern travellers. From business flyers seeking peace and efficiency to families looking for a restful stop before take-off, the lounge offers a thoughtful experience for all.
PPG’s approach to hospitality has not gone unnoticed. The company has been named the world’s best independent airport lounge by Skytrax for nine consecutive years since 2016, and counts names like American Express, Visa, Star Alliance and Cathay Pacific among its partners.
Travellers can book access to the Plaza Premium Lounge Johor Bahru online via www.plazapremiumlounge.com, ensuring a seamless experience from the moment they plan their journey.
