Since then, Nio has issued a public statement in China and provided a dedicated hotline and an email address to respond to users’ queries regarding the data leakage.
The company also expressed its “regrets” over the incident and said that it was doing “everything possible” to support its users.
“Nio continues to work with governmental authorities to investigate the incident and implement necessary measures to contain potential damages. Nio reaffirms its commitment to protecting data security and privacy of its users,” reads the Dec 21 statement.
As at 10.07am, shares in Nio are trading 13 US cents higher or 1.18% up at US$11.13 ($15.06).
