In addition, office workers also want end-of-trip facilities, secured bike parking, open-air sheltered gardens, concierge services and self-service parcel drop-off kiosks.
Out of over 1,000 local office workers surveyed, 61% would like a lobby cafe and restaurant to “generate buzz” during and after business hours.
Workers also want more community-building initiatives at their place of work. Some 87% of workers want initiatives such as regular e-newsletter updates, F&B perks and independent building user surveys to identify any concerns, according to data from the local subsidiary of Australian “customer experience innovation firm” EXPI Plus.
EXPIScore founder Marigold Kimura says local office landlords face rising expectations for “experience-driven” office destinations that foster a sense of community at work. “These expectations will only increase, as younger workers form a growing proportion of our Singapore workforce.”
According to the survey, office workers here would like to participate in regular networking events, movie screenings, fitness classes, educational and inspiring talks and after-work volunteering initiatives organised by office landlords.
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Space constraints
EXPIScore conducted a separate survey with “large Singapore-based real estate players” in 2H2025. While participating office landlords expressed support for “creative solutions” to keep up with the evolving expectations of local workers, they identified two key challenges.
Space constraints are their first concern. In land-scarce Singapore, every square foot counts, and office landlords are exploring ways to stretch their building and land areas to accommodate more amenities and community uses.
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They also cite management issues. Participating office landlords indicated that additional oversight would be needed to manage collaborative spaces and prevent “space hoarding” by visitors, according to EXPIScore.
That said, landlords agreed that they must stay relevant. Some have opted to work with experienced co-working operators to design and manage collaborative spaces and amenities. Other office landlords reported reviewing their F&B mix to attract more cafes that can offer spaces for informal meetings and discussions.
“Amid tightening Grade A office supply, office landlords will still find themselves competing for sought-after tenants, with a growing number downsizing and relocating to office buildings that better meet the needs of their workforce,” says Peter Holland, executive advisor at EXPIScore and an industry veteran who has spent some four decades in Australian real estate advisory firms.
“To be financially successful, office landlords must support their tenants with meeting the experience-oriented expectations of their employees. Over the next few years, we expect that proactive office landlords will see healthy rental growth and occupancy rates, while those that fail to meet evolving expectations can underperform even in a bullish market,” he adds.
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